GuideZoho MailCompare + move
Moving your Zoho Mail to SagaMail, step by step
See how Zoho Mail compares on cost and features, switch on IMAP in Zoho, then follow the steps. Your domain and website stay where they are.
Side by side
Zoho Mail and SagaMail, compared plainly
Zoho charges per user and splits its plans into mail-only (Mail Lite, Mail Premium) and a full office suite (Workplace). SagaMail charges per plan and shares storage across everyone in it.
| Zoho Mail | SagaMail | |
|---|---|---|
| How you pay | Per user. Mail Lite and Mail Premium are billed annually only. Workplace plans list annual and monthly billing. | Per plan, per year. Full refund if you cancel within 7 days of first payment (domain fees are not refundable). |
| Plans | Mail Free (up to 5 users), Mail Lite, Mail Premium, Workplace Standard, Workplace Professional, and Enterprise by quote. | ₹1,499, ₹2,499 or ₹3,499 per year for the whole team. |
| Mailboxes | Each user is billed on their own. | 10, 25 or 50 email IDs, depending on plan. |
| Storage | 5 GB on Free. 5 or 10 GB on Mail Lite. 50 GB on Mail Premium. 30 GB (Standard) or 100 GB (Professional) of mail on Workplace. | 25, 50 or 100 GB pooled across all mailboxes, shared inboxes and Drive. |
| IMAP access | Not on Mail Free. Needs to be switched on in settings on paid plans. | IMAP, plus webmail, desktop and mobile apps. |
| Documents and chat | Workplace plans add WorkDrive, Writer, Sheet, Show, Cliq chat and Meeting. | Calendar, Contacts and Drive. No document editors or chat. |
| AI tools | Zia AI assistant on paid plans. | Email AI is on our roadmap and not released yet Planned |
| Attachments | 30 MB on Mail Lite and Workplace Standard, 40 MB on Premium plans. Larger files through Zoho's huge-attachment option. | Admins choose which attachment file types are allowed. |
| Compliance tools | Email retention, eDiscovery, S-MIME and DLP (beta) on Mail Premium and Workplace Professional. | Not in the current plans. |
| Security | Multi-factor sign-in and identity management on paid plans. | Spam, virus and phishing filtering, allow and block lists, quarantine, TLS enforcement, outbound sending limits, two-factor login, login IP restrictions. |
| Aliases and forwards | Not covered in the plan comparison we read. | 30, 75 or 150 aliases and 5, 10 or 25 forward addresses, depending on plan. Catch-all on paid plans. |
| Team groups | Not covered in the plan comparison we read. | Groups with members on every plan. Shared team inboxes with owners and status Coming soon |
| Mail logs | Not covered in the plan comparison we read. | Email logs showing delivered, deferred, bounced or quarantined for every message. |
| Where servers are | Accounts on zoho.in are hosted in Zoho's India data centre. | India only. Customer data is never used to train AI models. |
| Support | Zoho support. | People in India, by email and phone. |
Zoho plan details come from Zoho's pricing page and Zoho's IMAP help, read on 13 Oct 2026. Where we did not find something, we say so instead of guessing. Zoho is a trademark of its owner and is not affiliated with SagaMail.
Which one fits
Where each one makes more sense
SagaMail suits you if
- You have several mailboxes. A yearly plan with pooled storage costs less per person as the team grows.
- You mainly need mail, calendar, contacts and files. You are paying for Workplace but not using Writer, Sheet or Cliq.
- You want control and visibility. Admin panel, delivery logs, quarantine, sending limits and two-factor login.
- You want one yearly price and someone local to call. Our support team is in India.
Zoho may suit you better if
- Your team works in Writer, Sheet, Show, Cliq or Meeting. Workplace bundles them. SagaMail does not.
- You need retention, eDiscovery or DLP. Mail Premium and Workplace Professional include them. We do not yet.
- You are one to five people on Mail Free and happy with web and mobile only. It costs nothing.
- You use Zia AI today. Our Email AI is not released yet.
Migration guide
Six steps from Zoho Mail to SagaMail
Do them in this order. Your Zoho mailbox keeps working until you switch the mail records in step 4, so nobody loses mail while you set up.
Create the same mailboxes in SagaMail
Add your domain in the SagaMail admin panel as an external domain and create each address you use at Zoho, with the same spelling. Add your aliases and forwards too. The DNS records you need for step 4 are on the domain page.
Switch on IMAP in Zoho, then copy your old mail
The SagaMail migration tool reads your mail from Zoho over IMAP, so IMAP has to be on for each mailbox you are moving:
- Sign in to Zoho Mail and open Settings.
- Open Mail Accounts and choose your primary email address.
- Tick IMAP Access in the IMAP section and save.
If two-step sign-in is on, create an app-specific password in your Zoho account and use that instead of your normal password. If you are a user in an organisation, your Zoho admin may have restricted IMAP and will need to allow it.
Mail Free does not include IMAP, so the migration tool cannot connect to it. Contact us before you start and we will suggest the simplest way to move that mailbox.
Your Zoho account IMAP server Port Username Paid domain account, India data centre (zoho.in) imappro.zoho.in 993, SSL/TLS Your full email address Paid domain account, global (zoho.com) imappro.zoho.com 993, SSL/TLS Your full email address Zoho shows the exact server for your account under Settings, Mail Accounts, Server Configuration Details. If it differs from the table, use what Zoho shows.
Open the migration toolFind where your domain's DNS is managed
Mail records live wherever your domain's DNS is hosted: your domain registrar, your hosting provider or a DNS service. It is often not Zoho. Open that account and find the DNS records for your domain. Change mail records only.
Do not change your nameservers and do not touch the A or CNAME records that run your website. That keeps the site online throughout.
Switch the mail records to SagaMail
Delete the Zoho MX records and add the ones SagaMail shows for your domain. A domain can have only one SPF record, so edit the existing one to include SagaMail and remove the Zoho entry instead of adding a second record. Add the SagaMail DKIM key, and delete Zoho's DKIM record once the move is complete. New mail starts arriving in SagaMail once the change reaches the internet.
Remove, India data centre: mx.zoho.in, mx2.zoho.in, mx3.zoho.inRemove, global: mx.zoho.com, mx2.zoho.com, mx3.zoho.comRemove from SPF: include:zoho.in or include:zoho.comAdd: MX values from your SagaMail domain pageUpdate: SPF and DKIM from your SagaMail domain pageWait, test, then catch up
The change usually reaches most senders within a few hours and can take up to 48 hours. Send test mail to and from your SagaMail address. Mail that reached Zoho just before the switch can be copied with a second pass of the migration tool. Ask support if you want help with that.
Move your devices, then close the old plan
Remove the Zoho account from your phone and mail apps, and sign in with SagaMail on webmail, desktop and mobile. Check the mailbox over a few days. Most paid Zoho plans are billed annually, so check your renewal date before you cancel. Before you do, export your contacts and calendar, and download anything you keep in WorkDrive or Writer, because the mail copy does not include them.
Migration help
We can do the DNS step with you.
Tell us your domain, which Zoho plan you are on and where its DNS is managed. We check the records before you switch and stay on while you test. Please do not send passwords by email.
support@sagamail.in+91 72001 15396Questions
Before you switch
Do I have to move my domain?
No. Your domain can stay registered wherever it is now. You add it to SagaMail as an external domain, verify it, and change only the mail records.
Will my website go offline?
No. Email and website use different records. You replace the mail records, and your nameservers and website records stay as they are.
I am on Zoho Mail Free. Can I still migrate?
Yes, but not with the standard tool, because Mail Free does not include IMAP access. Contact us before you start and we will suggest the simplest way for your mailbox.
Will I lose old emails?
No. The migration tool copies your messages and folders into SagaMail and leaves the Zoho mailbox untouched. Keep the Zoho plan until you have checked everything arrived.
What about contacts, calendar, tasks and notes?
They are not part of the mail copy. Export contacts and calendars from Zoho and import them into SagaMail Contacts and Calendar. Tasks and notes need to be exported and kept separately.
What about WorkDrive, Writer and other Zoho apps?
Files and documents are not part of the mail copy. Download what you need from Zoho and upload it to SagaMail Drive, or keep using those Zoho apps on their own.
Can I keep some mailboxes at Zoho for now?
Mail for one domain goes to one provider at a time, because the MX records point to a single place. Move the whole domain together, or use a different domain for the mailboxes you keep.
Is the migration tool free?
Yes, for SagaMail customers. You need a SagaMail mailbox already created to use it.